If you get the above error when trying to add a user as a delegate in Outlook, it's because the user mailbox is a Shared mailbox. You can easily remedy this by going to EMS and typing:
Set-Mailbox "mailbox user or alias name" -Type Regular
Set-Mailbox "mailbox user or alias name" -Type Regular
If you get an error when using netsh to add a cert thumbprint, make sure you have a private key attached to the cert. Also, make sure the c...